Use your Costco membership to save extra on your next vehicle. Costco Auto Program works directly with local dealers to provide exclusive savings and a hassle-free experience.
Costco and its affiliates do not sell automobiles or negotiate individual transactions. Tax, title and license fees are not included in the price of the vehicle. Purchase does not qualify for the Costco Executive Membership Program 2% award. This offer is subject to change without notice.
Copyright © 2017 Affinity Development Group, Inc., all rights reserved. Costco is a trademark of Costco Wholesale Corporation.
Updated as of: May 25, 2018
The Costco Auto Program is operated by Affinity Auto Program, Inc. (“CAP”, “we”, “us” or “our”). Affinity Auto Program is an independent company, not an affiliate of Costco Wholesale Corporation (“Costco”). CAP respects your right to privacy and your ability to make informed choices about the uses of your information. This privacy policy (“Privacy Policy”), which is separate from Costco’s privacy policy, describes our policies and practices regarding the collection, use and disclosure of your information as part of the Costco Auto Program and our technology platforms, including, without limitation, our website, mobile application, call center, text and chat communications, interactive features and social media pages (collectively, the “CAP Site”). This Privacy Policy applies to information collected from the CAP Site unless different terms are specified in an online or other form or contract we provide you.
We collect and process the following information:
Information You Provide To Us
We collect “Personal Information”, which is information that relates to an identifiable individual, such as name, email address, telephone number, home address, geolocation, demographic information (such as post code, gender and age), contact information, and information about vehicle purchases (such as a vehicle purchase agreement that you give us permission to review). The types of Personal Information we collect will vary depending on your use of the various features and programs available on the CAP Site from time to time.
We collect and store the Personal Information that you provide us, such as when you:
Information We Collect Automatically
We allow specific third parties to place and read their own cookies, web beacons, and similar technologies to collect information through the CAP Site. For example, our third party service providers use these technologies to collect information that helps us with traffic measurement, research, analytics and providing you with offers and coupons, including through the delivery of targeted advertisements. Depending on the configuration options offered by the operating system, web browser, and other software on your Device, you may be able to decide if and how your Device will accept a cookie by configuring your preferences or options in your Device or web browser. If you choose to refuse, disable, or delete these technologies, some of the functionality of the CAP Site may no longer be available to you.
Information From Other Sources
We may receive additional information about you from other sources and may combine that information with the other information we collect or receive about you. For example, you may choose to participate in a third party application or social media site through which you allow us to collect (or the third party to share) information about you, including Usage Information and Personal Information. We may also receive information from third-party partners and service providers, including partners and service providers that provide us information that is publicly or commercially available. We may match the information we collect about you through the CAP Site with information collected from such third parties in order to enhance our ability to serve you, to tailor our content to you and/or, with your consent, to offer you opportunities to purchase products or services that we believe may be of interest to you.
We use the information we collect about and from you for a variety of business purposes, including:
If you live in the European Economic Area (EEA) or Iceland, we will only process your personal information where at least one of the following applies:
Except as provided below, we will not provide any of your Personal Information to third parties without your specific consent. We share your information for purposes described at the time you provide your information or with third parties as follows:
You have a number of choices about how we handle information we collect or receive about you.
We will consider all such requests and provide our response within a reasonable period (and in any event within any time period required by applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances. If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.
We will generally store your information until it is no longer necessary to provide services to you, or until you ask us to delete it, whichever comes first; but there are some exceptions to this general rule. We will retain information to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce our agreements, and take other actions permitted by law. For more information, contact us using the details below.
If you are in a country other than the United States of America, you should be aware that the data that we collect from you will be transferred to and stored in the USA. The laws of the United States may not protect the privacy of your information at the same level as provided by the laws of your country. In an effort to safeguard individual privacy, we will only transfer personal information from Iceland or EEA to the USA if one of the following applies: we have entered into an agreement using standard contract clauses (approved by the European Commission or a data protection authority) with our service provider or affiliate regarding the transfer; the service provider that transfers the data is certified under the EU-US Privacy Shield Framework; or you give your express consent to the transfer.
If you have any questions about our transfer of personal information to the USA, or would like further information, please contact us using the details below.
CAP uses third-party network advertisers to serve advertisements and third-party analytics vendors to evaluate and provide us with information about the use of the CAP Site and viewing of our content. We do not share Personal Information with these third parties in connection with serving interest-based or targeted advertisements (unless, of course, you give us permission), but ad network providers, the advertisers, the sponsors, and/or analytics service providers may set and access their own cookies, pixel tags and similar technologies on your Device and they may otherwise collect or have access to information about you, including Usage Information. On occasion, we and our network advertisers target advertisements for products and services in which you might be interested based on your visits to both the CAP Site and other web sites. We use a variety of companies to serve advertisements.
CAP adheres to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. If you do not want to receive the benefits of targeted advertising, you may opt out of some network advertising programs that use your information by visiting: the NAI Opt-Out page and the DAA Opt-Out Page. Please note that even if you choose to remove your information (opt-out), you will still see advertisements while you’re browsing online, including advertisements that are relevant to the content of the webpage or application page on which they are displayed and advertisements that are relevant to your current location. However, the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page and the DAA Opt-Out Page each provide a tool that identifies its member/participating companies that have cookies on your browser and provides a mechanism to opt out of receiving cookies from those companies. Please note that if you opt-out of targeted advertising, we will still track your visits to the CAP Site for our own analytics, operations and security purposes.
Some web browsers may give you the ability to enable a “do not track” setting. Because these features are not yet uniform, CAP currently does not take action in response to these signals.
We may communicate with you regarding the Costco Auto Program via mail, via telephone or via electronic communications, including via email to the email address you provide, via text message to the mobile phone you provide, or via the CAP Site.
If you consent to receiving text messages at your mobile phone number and later decide to opt-out, please follow the instructions in the body of the text message. Note that in order for you to receive communications via text message, you must maintain, at your own cost, a mobile device capable of sending and receiving text messages. Message and data rates may apply to each text message sent and received in connection with the Costco Auto Program. Please see your wireless provider to review your wireless plan details.
We take information security seriously and use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the CAP Site and provide us with your information at your own risk.
The CAP Site may contain links to other websites or online services that are operated and maintained by Costco or third parties, and that are not under the control of or maintained by CAP.
This Privacy Policy does not apply to Costco’s activity or to any Personal Information you may disclose directly to Costco. We encourage you to review Costco’s privacy policy, available here.
Please note, we may change information on the CAP Site and/or this Privacy Policy at any time without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy on the CAP Site. CAP will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions or concerns regarding this Privacy Policy, please email us at MemberService@CostcoAuto.is or write to us at: Costco Auto Program, 10251 Vista Sorrento Parkway, Suite 300, San Diego, California 92121, Attn: Privacy Policy.
In addition, if you are in Iceland or EEA and you have any complaints about how we use your Personal Information, you have the right to lodge a complaint with the data protection authority in your country or seek a remedy through local courts if you believe your rights have been breached. A list of data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
Again, this CAP privacy policy and practices are separate from Costco’s practices. Please visit Costco’s privacy policy for information about how Costco uses information.